COMMUNITY ASSISTANCE PROGRAM
TeleHelp 24/7 is leading the way in "culturally competent" tele-mental healthcare. We deliver service that is confidential, caring, and respectful of your cultural circumstances.
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Below is a list of services offered in this Community Assistance Program:
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24/7 Tele-Mental Health and Substance Use counseling for all CAP members during the coverage period
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CAP Enrollment period = September 15 – January 2, 2024
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CAP Mental Health and Substance Use Counseling Sessions = 50 mins
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CAP Monthly utilization reporting
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CAP Customized media for the member awareness campaign
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CAP members are invited to schedule “TALK-IT-OUT” sessions for coping skills development
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CAP member sessions are HIPPA Protected and entitled to privacy unless written consent
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CAP members identified as ineligible for virtual mental health services will be referred to in-person outpatient services with consent
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CAP members identified to be a danger to themselves or others will invoke crisis protocols
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CAP membership cost = $250.00 per person per year
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CAP members are entitled to 4 coaching or counseling sessions that can be used throughout in the 2023 calendar year.
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CAP members are required to complete enrollment information
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CAP counseling sessions are not transferable and/or cannot roll over into the following calendar year.
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CAP members have the option to self-pay or use insurance when CAP sessions are used up.
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CAP members can access all commercial insurance, government-sponsored insurance such as Medicaid and Medicare, Tri-Care, and supplemental coverage
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CAP members can self-pay with VISA, AMEX, MasterCard, Healthcare Savings Account, and Flexible Spending Account Visa Cards.
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CAP members can submit self-pay receipts to member insurance for reimbursement.
TeleHelp 24/7 (CAP) is a service plan that addresses the mental health and substance use needs of all clients in need. The CAP offers 24/7 mental health diagnosis and treatment of care for non-emergency mental health and substance use conditions such as anxiety, depression, stress, grief, relationship challenges, opioid, alcohol, etc.
