First responders need support too. At Telehelp, we got you!
TeleHelp 24/7 Hero 2 Hero Program (H2H) is specifically designed to address and support the unique experiences of current Uniformed Members of Service (UMOS) and Veterans that are suffering in silence and need mental health services. TeleHelp 24/7 will train former first responders (retired police, fireman, paramedic personnel, and veterans) to coach and guide UMOS and Veterans through their challenges. The Hero 2 Hero program also allows referrals for in-house licensed professional providers to next-level help to those in the public safety profession.
Below is a list of services offered in this program:
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24/7 UMOS and Veteran Hero 2 Hero Assistance
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Provide professional coaching and training to current and retired personnel
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Dedicated Account Manager to provide On-Site Training and Orientation
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Regular meeting with UMOS/Veteran Lead
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Counseling/Substance Abuse Sessions
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Quarterly and Semesterly Reporting
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UMOS Orientation and Training for Services Access and Navigation
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Customized Media Awareness Campaign
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Scheduled “TALK-IT-OUT” Sessions for Coping Skill Development
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All Sessions are HIPAA Protected and Not Subject to Client Knowledge Without Written Consent
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UMOS Who Are Identified Ineligible for Virtual Mental Health Services will be referred to Outpatient Services with Consent
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The proposed cost for Per UMOS Per Month (PUPM) Model
