TeleHelp 247 Student Assistance Program (SAP) is a student benefit program that helps students with personal, academic, and social-emotional problems that may impact their academic performance, health, mental and emotional well-being. TeleHelp 247 partners will partner with colleges, universities, and secondary schools.

Below is a list of services included in this program:

• 24/7 Student Assistance Program for Underrepresented Community Members 

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• Dedicated Account Manager to provide On-Site Training and Orientation

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• Regular meetings with Student Affairs or SAP Lead 

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• Counseling/Substance Abuse Sessions

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• Quarterly and Semesterly Reporting

 

• Student Orientation and Training for Services Access and Navigation

• Customized Media Student Awareness Campaign  

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• Scheduled Membership “TALK-IT-OUT” Sessions for Coping Skill Development

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• All Student Sessions are HIPAA Protected and Not Subject to Client Knowledge Without Student Written Consent 

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• Students Who Are Identified Ineligible for Virtual Mental Health Services will be referred to Outpatient Services with Consent 

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• The proposed cost is a Per Student Per Month (PSPM) Model