Someone to listen, at a click. Whenever for whatever!
MENTAL HEALTH BENEFITS
TeleHelp 24/7 Mental Healthcare Benefits Plan (MHBP) is a service plan that addresses the mental health and medical needs of students, faculty, and staff. This plan offers 24/7 care for non-emergency conditions like cold & flu, sinus infections, allergies, and medication management. It also offers mental health diagnoses and treatment.
​
Below is a list of services offered in this program:
-
24/7 Tele-Mental health counseling and medication management for all employees, students, faculty, and staff during the coverage period
​
-
Dedicated account manager to provide college orientations, on-site & virtual workshops, and college health fair
​
-
Counseling Sessions= 60 mins
​
-
Medication management sessions= 30 mins
​
- Laboratory and diagnostic testing
​
-
Faculty and staff psychological evaluations
​
-
Quarterly and semester reporting
​
-
Employees, Students, Faculty and staff orientation and training for service access and navigation
​
-
Customized media for employees, students, faculty, and staff awareness campaign
​
-
Scheduled student “TALK-IT-OUT” sessions for coping skills development
​
-
All Employees, Students, Faculty, and staff sessions are HIPPA Protected and not subjected to University knowledge without written consent
​
-
Employees, Students, faculty, and staff who are identified as ineligible for virtual mental health services will be referred to outpatient services with consent
​
-
Employees, Students, faculty, and staff who are identified to be a danger to themselves or others will be referred to campus security
​
-
TeleHelp 24/7 will track behavioral patterns based on client reports and utilization of services
