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TeleHelp24/7 is dedicated to providing trauma-informed mental health care that is accessible to all individuals, including those with disabilities. We are committed to ensuring that our website is inclusive and can be easily accessed and navigated by everyone. If you encounter any accessibility barriers on our site, please reach out to our accessibility coordinator.

Accessibility Statement

This statement reflects the ongoing efforts of TeleHelp24/7 to create an accessible online environment that empowers individuals facing mental health challenges. We strive to make our site user-friendly for individuals with disabilities, ensuring equal access to information and resources.

What web accessibility is

Web accessibility involves creating a digital space where individuals with disabilities can perceive, understand, navigate, and interact with online content effectively. It aims to eliminate barriers and facilitate seamless access for all users, regardless of their abilities.

Accessibility adjustments on this site

TeleHelp24/7 has diligently aligned our website with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines to ensure accessibility at the [A / AA / AAA - select relevant option] level. Our site is compatible with assistive technologies, such as screen readers and keyboard navigation. To achieve this, we have implemented various measures, including:

    • Utilizing the Accessibility Wizard to identify and address potential accessibility issues
    • Setting the language and content order of the site's pages
    • Establishing clear heading structures and providing alternative text for images
    • Ensuring color combinations meet required contrast ratios
    • Minimizing the use of motion and making multimedia content accessible

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

We acknowledge that certain pages on our site may rely on third-party content, impacting the overall accessibility. As a result, we declare partial compliance with the standard for these specific pages and are actively working to address any associated accessibility challenges.

Accessibility arrangements in the organization [only add if relevant]

[Include a description of any physical accessibility arrangements in TeleHelp24/7's offices or branches. This may encompass accessibility features from parking areas to service points, and any additional aids or services available for individuals with disabilities]

Requests, issues, and suggestions

If you encounter any accessibility issues while navigating our website or require further assistance, please contact our accessibility coordinator:
• [Name of the accessibility coordinator]
• [Telephone number of the accessibility coordinator]
• [Email address of the accessibility coordinator]
• [Additional contact details, if applicable]

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